In 2012, Jeanette Preston, president of Smithers Quality Assessments division, along with the executive director of the Accredited Snow Contractors Association (ASCA), Kevin Gilbride, worked closely together during the development process of the SN 9001 standard. In a joint effort with the standards committee, the group helped to direct the layout of the standard's foundation, while simultaneously building the implementation process for the Quality Management System.
Since Smithers had a hand in the development of the SN 9001:2016 standard itself, no other certification body knows this Quality Management System better. Our reliable auditors are expertly prepared to deliver you a thoughtful, value-added audit and an exceptional service experience.
SN 9001:2016 is based on the fundamentals and principals of ISO 9001:2015, but tailored for the specific intricacies of the Commercial Snow Removal and Ice Management industry. SN 9001 institutes guidelines for a Quality Management System that not only limits exposure to slip-and-fall litigation but focuses on the end consumers' satisfaction, as well as the quality of the overall services delivered.
SN 9001:2016 implements both a pre-season inspection and an in-event assessment to ensure conformity to the standard.
The Commercial Snow Removal and Ice Management Industry is a great fit for and can benefit greatly from SN 9001:2016 certification for a myriad of reasons. But, the long-term value derived from a strong, and well-implemented, SN 9001 Quality Management System comes from the standards focus on processes and procedures.
Disciplined adherence to these processes and procedures can result in:
No one likes uncertainty, particular when it comes to inclement weather and its management, that’s why Smithers has a “No Surprises” approach when dealing with our clients and their SN 9001:2016 assessments. We’ll jump right in with you and your team, providing open and honest communication from the get-go, while also offering convenient access to our experts and information materials. It’s important to us that we get to know your business and then utilize that knowledge to make your preparation as seamless and stress-free as possible.